For any questions regarding the contents of your order (damaged or missing items, order delay, shipment status, etc.) please feel free to reach out to your merchant directly.
If you have a question regarding the Try Before You Buy process (payment, trial period, drop-off window, keeping vs. returning items), you can reach us by submitting a request here. We'll get back to you as soon as possible!
Please note that our hours of operations are Monday - Friday, 9:00am to 7:00pm Eastern Standard Time.
We look forward to hearing from you :)